Amos Jeng

I am a Postdoctoral Research Fellow in the Department of Psychology at the University of Michigan. I hold a Ph.D. in Educational Psychology from the University of Illinois Urbana-Champaign and a B.A. in Cognitive Science and Philosophy from Johns Hopkins University.

My research program examines how students seek and evaluate help in academic settings, with particular attention to the technological, social, and cultural factors that shape these behaviors. Specifically, I study:

  1. The cultural dimensions of help-seeking and help-giving;
  2. How students evaluate help in digital environments; and
  3. Help-seeking in the age of generative artificial intelligence technologies.

In doing so, my work aims to equip educators and institutions with evidence-based insights for supporting students in an increasingly global and digital educational landscape.